Privacy Policy

Introduction

This Privacy Policy explains how I collect, use, and protect your personal information when you visit this website or get in touch regarding Reiki sessions. I am committed to safeguarding your privacy and handling your personal data in a transparent and secure way, in line with UK data protection laws.

Who I Am

This website is operated by Camilla Ames, trading as Camilla Reiki Flow, a Reiki practitioner based in West Wickham, London. If you have any questions about this policy or how your data is handled, you can contact me at:
info@camillareikiflow.co.uk

What Information I Collect

I may collect and process the following personal information:

  • Name

  • Email

  • Address

  • Phone number

  • Date of Birth

  • Information you share in messages or booking enquiries

This information is typically collected when you:

  • fill in a contact form

  • email or message me directly

  • enquire about or book a session

How Your Information Is Used

Your information is used to:

  • respond to enquiries

  • communicate with you about bookings or sessions

  • provide Reiki services

  • maintain basic records of client interactions

I will only use your information for the purpose it was provided and will not use it for unrelated purposes.

Lawful Basis for Processing

Under UK GDPR, the lawful bases I rely on are:Consent – when you contact me or voluntarily provide your detailsLegitimate interests – to respond to enquiries and manage bookings in a reasonable and expected way

How Your Data Is Stored

Your personal information is stored securely using password-protected and encrypted devices, with appropriate technical and organisational measures in place to protect it from unauthorised access.

Data Sharing

I do not sell, rent, or share your personal information with third parties. Your data will only be shared if:

  • required by law, or

  • necessary to protect rights, safety, or legal obligations

Data Retention

I only keep personal data for as long as necessary to:

  • respond to enquiries

  • maintain basic client records

  • meet any legal or administrative requirements

You may request deletion of your data at any time.

Your Rights

Under UK data protection law, you have the right to:

  • request access to your personal data

  • request correction of inaccurate data

  • request deletion of your data

  • object to or restrict processing

  • withdraw consent at any time

To exercise any of these rights, please contact me using the details above.

Cookies

This website is hosted on Squarespace, which may use cookies and similar technologies to ensure the website functions properly and to understand basic site usage. You can control or disable cookies through your browser settings.

Third-Party Services

This website may include links to third-party websites. I am not responsible for the privacy practices of those external sites.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any updates will be posted on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Camilla Ames
Email: info@camillareikiflow.co.uk